Privacy Policy

9897bb Privacy Policy — LGPD and Data Protection

At 9897bb, the privacy of Brazilian bettors is not a formality — it is an operational priority. This document clearly explains what we collect, why we collect it, how we protect it, and what your rights are as a data subject.

Last updated: January 2026 LGPD — Lei nº 13.709/2018
Privacy & Data
9897bb · Version 2.4 · Jan/2026
LGPD Compliance
SSL 256-bit
Data is not sold
LGPD rights guaranteed

How 9897bb Protects Your Data

Six principles that guide the handling of personal data at 9897bb — applied every day, not just on paper.

Encryption Across All Transactions

All communication between your device and 9897bb's servers is protected by 256-bit SSL encryption — the same standard used by Brazilian banks such as Itaú, Bradesco, and Nubank. Your registration details, passwords, and financial information are never transmitted in plain text.

Full LGPD Compliance

9897bb operates in compliance with the General Data Protection Law (LGPD — Lei nº 13.709/2018). Every data collection purpose has a defined legal basis, and you have full access to your rights as a data subject — access, correction, deletion, portability, and consent withdrawal.

Data Is Never Sold

9897bb does not sell, rent, or share your personal data with third parties for commercial or marketing purposes. Period. The only situations in which data is shared with partners are strictly operational — payment processing via Pix, boleto, or card, and identity verification.

Minimum Necessary Retention

9897bb collects only the data strictly necessary for each purpose. Information that is no longer needed is deleted in accordance with the retention periods set out in the LGPD and Brazilian financial regulations. You may also request the deletion of your data at any time.

You're in Control

You decide what 9897bb can do with your data for marketing communications. You can update your communication preferences, request access to your data history, or ask for your account to be deleted directly through support — no red tape, no unwanted calls.

Dedicated Data Channel

9897bb has a dedicated channel for privacy and data protection inquiries: suporte@9897bb.best. All requests for access, correction, deletion, or data portability are handled within 15 business days, in line with the LGPD.

Your Rights as a Data Subject at 9897bb

The LGPD grants clear rights to data subjects. Here is what you can request from 9897bb at any time.

Access

Request a copy of all personal data 9897bb holds about you — including your registration history, transactions, and preferences.

Correction

Request the correction of incomplete, outdated, or incorrect information in your profile — name, address, phone number, or any other registration detail.

Deletion

Request the deletion of your personal data when it is no longer needed or when you withdraw the consent you previously gave.

Portability

Receive your data in a structured, machine-readable format for transfer to another service, as regulated by the ANPD.

Consent Withdrawal

Withdraw your consent for processing based on this legal ground — such as marketing communications — at any time, with no penalty.

Data Sharing Information

See which partners and third parties your data has been shared with, and the specific purpose in each case.

To exercise any of these rights, please contact us at suporte@9897bb.best. We respond within 15 business days.

This Privacy Policy ("Policy") transparently describes how the 9897bb ("Platform", "we", or "our") collects, uses, stores, shares, and protects the personal data of Users who access or use the services available at 9897bb.best. This Policy applies to all products of the 9897bb, including Sports Betting, Live Casino, poker, and all other platform features.

The 9897bb operates in full compliance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018). By creating your account and using the platform, you confirm that you have read and understood this Policy. If you have any questions, please contact suporte@9897bb.best before proceeding.


1. About This Privacy Policy

This Policy was written so that you, as a Brazilian bettor, can clearly understand how 9897bb handles your personal data — without excessive legal jargon and without convenient omissions. We believe transparency is the foundation of any trust-based relationship, especially when personal and financial data is involved.

The 9897bb is the controller of the personal data collected on this platform, responsible for defining the purposes and means of processing. Our contact channel for privacy matters is suporte@9897bb.best.

This Policy may be updated periodically. When significant changes occur, you will be notified by email and through a notice on the platform at least 15 days in advance. The most recent version will always be available on this page.


2. Data We Collect

2.1 Data Provided Directly by You

When you create an account or use the services of 9897bb, you provide us with the following data:

  • Registration data: full name, date of birth, CPF, residential address, email, and phone number;
  • Verification documents (KYC): copy of RG or CNH, proof of address, and a selfie with your ID document for identity verification prior to withdrawals;
  • Payment data: Pix key linked to CPF, boleto banking details, credit or debit card information processed by certified partners — the 9897bb does not store full card details;
  • Communications with support: content of chat conversations, emails sent to suporte@9897bb.best, and all other interactions with our team.

2.2 Automatically Collected Data

When you access the 9897bb, we automatically collect certain technical data required for the operation and security of the service:

  • Device and connection data: IP address, device type (mobile, tablet, computer), operating system, browser used;
  • Platform browsing data: pages visited, click events, session duration, games and markets viewed;
  • Approximate location data: inferred from the IP address for security and regulatory compliance purposes — the 9897bb does not request access to your phone's GPS location;
  • Cookies and similar technologies: detailed in Section 7 of this Policy.

Important: The 9897bb does not collect sensitive data such as ethnic origin, religious beliefs, political opinions, or biometric data beyond what is strictly necessary for identity verification as required by regulation.


3. How We Use Your Data

The 9897bb uses your personal data exclusively for legitimate and transparent purposes. The table below outlines the main uses:

Purpose Data Used Legal Basis
Account creation and management Full name, CPF, email, phone number, date of birth Contract performance
Bet and game processing Account data, balance, betting history Contract performance
Deposits and withdrawals via Pix, boleto, card CPF, Pix key, payment details Contract performance
Identity verification (KYC) RG/CNH, selfie, proof of address Legal obligation
Fraud and money laundering prevention IP address, device data, transaction patterns Legal obligation
Customer Support Account data, conversation history Contract performance
Marketing communications (with consent) Email, phone number, gaming preferences Consent
Platform improvement and personalization Browsing data, preferences, cookies Legitimate interest

The 9897bb does not use your data for purposes beyond those listed above without your prior and express authorization.


4. Legal Bases for Processing — LGPD

All data collection and processing at the 9897bb is grounded in one of the legal bases set out in Article 7 of the LGPD:

  • Contract performance (Art. 7, V): processing required to provide the contracted services — Sports Betting, casino, payments, and support;
  • Compliance with a legal obligation (Art. 7, II): identity verification, anti-money laundering, and compliance with financial and online entertainment regulations in Brazil;
  • Consent (Art. 7, I): email and SMS marketing communications — you may withdraw consent at any time;
  • Legitimate interest (Art. 7, IX): platform improvement, operational security, and experience personalization, always respecting your rights and reasonable expectations.

5. Sharing Data with Third Parties

The 9897bb does not sell, rent, or trade your personal data. The only cases in which data is shared with third parties are the following:

5.1 Operational Partners

  • Payment processors: certified partners that process transactions via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED — receive only the minimum data necessary to process each transaction;
  • Identity verification (KYC) providers: specialized partners that assist with document verification and fraud prevention — operating under confidentiality agreements and in compliance with the LGPD;
  • Casino game providers: slots, crash games, Live Casino, and poker providers receive the session data necessary to operate the games.

5.2 Authorities and Legal Obligations

The 9897bb may be required to share data with Brazilian government authorities, regulatory bodies, or law enforcement by court order or legal mandate, as provided under applicable law. In such cases, only the minimum data required by the order is shared.

Commitment: All operational partners of 9897bb that have access to user data sign data processing agreements requiring LGPD compliance and expressly prohibiting the use of data for any purpose beyond what has been agreed.


6. Data Security

The security of information belonging to 9897bb is held to the same standards any serious financial institution in Brazil would apply. The technical and organizational measures in place include:

  • SSL/TLS 256-bit Encryption across all communications between the client and the servers of the 9897bb;
  • Secure storage of passwords using hashing with modern algorithms — no employee of the 9897bb has access to your password;
  • Two-factor authentication (2FA) available and recommended to protect access to your account;
  • Continuous monitoring of unauthorized access attempts, anomalous behavior, and potential fraud;
  • Network segmentation and internal access controls to limit who can access which data within the 9897bb;
  • Encrypted backups and a business continuity plan to ensure data availability and integrity.

In the event of a security incident affecting your data, the 9897bb will notify the National Data Protection Authority (ANPD) and affected Users within the timeframes set out in the LGPD.

Your account security also depends on you. Never share your password, and do not access the 9897bb on public Wi-Fi networks without a VPN, and contact suporte@9897bb.best immediately if you suspect unauthorized access to your account.


7. Cookies and Tracking Technologies

The 9897bb uses cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and analyze service usage. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation — session authentication, bet slip management, and language preferences. These cannot be disabled without affecting your use of the platform;
  • Analytical cookies: collect aggregated and anonymized data on how users navigate the platform in order to identify usability and performance improvements;
  • Preference cookies: remember your personal settings, such as your preferred sport and odds display layout;
  • Marketing cookies (with consent): used to personalize relevant communications and offers — enabled only with your express consent.

You can manage your cookie preferences in your browser or device settings. Disabling essential cookies may prevent access to certain features of the 9897bb.


8. Data Retention

The 9897bb retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations:

  • Registration and account data: retained for the duration the account is active, plus 5 years after closure, in accordance with Brazilian financial and regulatory compliance requirements;
  • Financial transaction data (Pix, boleto, card): retained for 10 years in accordance with Brazilian tax and regulatory obligations;
  • Identity verification documents (KYC): retained for the duration of the account plus 5 years, in accordance with anti-money laundering legislation;
  • Browsing data and analytical cookies: retained for up to 2 years in aggregated form;
  • Communications with support: retained for 3 years for the purpose of resolving any potential disputes.

Data that no longer serves a processing purpose is securely deleted or anonymized. You may request early deletion of data that is not subject to any legal retention obligations.


9. International Data Transfers

Some operational partners of the 9897bb may process data on servers located outside Brazil. When this occurs, the 9897bb ensures that international transfers meet the requirements set out in Chapter V of the LGPD, including:

  • Transfers only to countries with an adequate level of data protection as recognized by the ANPD;
  • Execution of standard contractual clauses that impose obligations on the data recipient equivalent to those required by the LGPD;
  • Assurance that transferred data is minimal, proportionate, and limited to what is strictly necessary for the specific purpose.

The 9897bb commits to notifying Users of any changes to the countries where data is processed that may affect the level of protection provided.


10. Protection of Minors' Data

The services of 9897bb are intended exclusively for users aged 18 and over. The 9897bb does not intentionally collect personal data from minors. Registration requires a CPF and date of birth, both of which are verified to confirm the user is of legal age.

Should the 9897bb identifies that data from a minor was inadvertently collected, that data will be immediately deleted, the account will be closed, and any deposited balance will be returned to the verified legal guardian. Parents or guardians who discover that their underage children have created an account on the 9897bb should contact support immediately at suporte@9897bb.best.


11. How to Exercise Your Rights

To exercise any of the rights guaranteed under the LGPD — access, correction, deletion, portability, consent withdrawal, or information about sharing — please follow the process below:

1
Reach out via the official email

Send your request to suporte@9897bb.best with the subject line "LGPD Rights Request". Please identify yourself with the full name and CPF registered on your account.

2
Clearly describe your request

Please specify which right you wish to exercise (access, correction, deletion, etc.) and, where applicable, which specific data your request concerns.

3
Identity verification

9897bb may request identity verification before processing a request, to ensure it is not fulfilled by unauthorized third parties.

4
Response within 15 business days

9897bb will respond within the legal timeframe established by the LGPD, informing you of the outcome or requesting any additional information if needed.

If you feel your request was not handled appropriately, you may file a complaint with the National Data Protection Authority (ANPD) through the ANPD's official portal.


12. Changes to this Privacy Policy

The 9897bb may update this Policy periodically to reflect changes in the services offered, updates to Brazilian legislation, or improvements to privacy practices. Previous versions are archived and available upon request.

When significant changes occur — such as the addition of new processing purposes, new types of data collected, or new third-party sharing arrangements — you will be notified at least 15 days in advance by email and through a prominent notice on the 9897bb.

Minor changes, such as updated contact details or text corrections with no material impact on your rights, may be implemented without prior notice, but the date at the top of this page will always be updated accordingly.


13. Contact and Data Protection Officer (DPO)

The 9897bb has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and handling privacy and data protection requests.

  • Privacy channel: suporte@9897bb.best (with the subject line "Privacy" or "LGPD");
  • Live chat: available 24/7 on the platform for general inquiries;
  • Help center: visit our FAQ page for quick responses.

This Policy is governed by Brazilian law, in particular the General Data Protection Law (Lei nº 13.709/2018), the Consumer Protection Code (Lei nº 8.078/1990), and other applicable regulations governing online entertainment and financial services in Brazil.

Current version: 2.4  ·  Effective date: January 15, 2026  ·  Official language: Brazilian Portuguese

Common Privacy Questions at 9897bb

The most common questions from bettors about how 9897bb protects their data.

No. The 9897bb does not sell, rent, or share your data with third parties for marketing or advertising purposes on behalf of other companies. The only third parties with access to any of your data are strictly necessary operational partners — payment processors such as Pix, boleto, and card networks, and identity verification companies. All of them sign agreements that prohibit the use of your data for any purpose beyond the operational one. Marketing communications from 9897bb are sent only with your express consent, and you may withdraw that consent at any time.

You can request the deletion of your personal data by sending an email to suporte@9897bb.best with the subject line "Data Deletion — LGPD", including your full name and CPF. The 9897bb will respond within 15 business days. Please note that some data cannot be deleted immediately due to legal obligations — such as financial transaction records, which must be kept for 10 years under Brazilian tax law. In such cases, you will be informed of the timeframe within which deletion will take place.

No. The 9897bb does not store full credit or debit card details on its servers. Card payments are processed directly by certified payment partners (compliant with PCI DSS standards) — the 9897bb only receives confirmation that the transaction was approved or declined. For Pix deposits, the 9897bb stores only the Pix key linked to your CPF for withdrawal purposes, as required to provide the service.

The 9897bb shares data with Brazilian authorities only when legally required by court order, request from a competent regulatory body, or compliance with specific legal obligations — such as those set out in Law No. 9.613/1998 (anti-money laundering) and BACEN regulations for payment services. In such cases, we share only the minimum required by the legal determination, with no voluntary or proactive disclosure. You will be notified of any data sharing with authorities, except where the law itself prohibits such notification.
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9897bb takes care of your data with the same attention you give your bets. Sign up now, deposit via Pix from R$ 20.00, and bet on the Brasileirão, Copa do Brasil, and much more with complete peace of mind.

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